Anita Csoma

Communication Essentials For Team Members and Leaders of Cross-Functional Teams Course

Anita Csoma

Communication Essentials for Team Members and Leaders of Cross-Functional Teams is a comprehensive course designed to improve communication skills critical to success in the Energy Industry. Participants will explore trust-building, personal communication styles based on the Myers-Briggs framework, and the impact of mindset and emotional intelligence. The course emphasizes practical skills such as active listening, effective questioning, and assertive responding to foster cooperation and partnership across diverse teams. Learners will also understand how communication influences productivity, team dynamics, and executive presence. Assignments and quizzes encourage self-reflection and application to real workplace scenarios, ensuring meaningful development.Read more...

Who Should Take This Course
• Professionals in the Energy Industry
• Leaders aiming to improve communication
• Team members in cross-functional settings
• Individuals seeking self-awareness in communication

What You Will Learn
• Build and enhance trust in teams
• Recognize and adapt communication styles
• Improve assertiveness and response techniques
• Develop active listening and questioning skills

Why This Course Works
• Reduce miscommunication costs and delays
• Boost team productivity and project delivery
• Increase employee confidence and satisfaction
• Enhance executive presence and career opportunities

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Course contents

Chapter 1 - Communication Challenges

Chapter 2 - Effective Communication: Impacts

  • 02-01 - Impacts On Business & Employees (5 min.) Quiz
  • 02-02 - Impacts On Executive Presence (11 min.) Quiz

Chapter 3 - Communication Essentials: Trust

  • 03-01 - Trust In the Work Environment (18 min.) Quiz
  • 03-02 - Putting It Into Practice (2 min.)
  • 03-03 - Trust In A Team (5 min.)

Chapter 4 - Communication Essentials: Personal Style

  • 04-01 - Personality Preferences (20 min.)
  • 04-02 - MBTI Cognitive Functions (11 min.) Quiz
  • 04-03 - Mindset (12 min.) Quiz
  • 04-04 - Emotional Intelligence (14 min.) Quiz

Chapter 5 - Communication Essentials: Listening

  • 05-01 - Active, Passive & Distracted Listening (17 min.) Quiz

Chapter 6 - Communication Essentials: Ask

  • 06-01 - Questioning Introduction (9 min.)
  • 06-02 - Powerful Questioning Structures (21 min.) Quiz

Chapter 7 - Communication Essentials: Respond

  • 07-01 - Four Communication Styles (10 min.) Quiz
  • 07-02 - Communication Derailers (11 min.) Quiz

Chapter 8 - Communication Essentials: Key Learnings

  • 08-01 - Key Learnings & Course Overview (10 min.)