Communication Essentials For Team Members and Leaders of Cross-Functional Teams Course

Anita Csoma

One of the greatest things about working in the Energy Industry is the opportunity to solve complex problems in diverse cross-functional teams. Communication is key for the success of these diverse teams!
This course is designed to elevate your communication skills which will benefit your company’s and team’s efficiency and project delivery, and will boost your self-awareness and self-confidence! Learn to evaluate trust in your work relationships, and create actions to enhance trust! Recognize and improve on your personal communication style in the context of the Myers-Briggs framework, your professional mindset, and your emotional intelligence! Develop listening habits that will create mutual respect and clarity in your conversations. Build skills and courage to ask effective questions using powerful questioning structures! Become more assertive in your responses to foster cooperation and partnership!Read more...

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Course contents

    Chapter 2 - Effective Communication: Impacts

    02-01 - Impacts On Business & Employees (5 min.) Quiz

    02-02 - Impacts On Executive Presence (11 min.) Quiz

    Chapter 3 - Communication Essentials: Trust

    03-01 - Trust In the Work Environment (18 min.) Quiz

    03-02 - Putting It Into Practice (2 min.)

    03-03 - Trust In A Team (5 min.)

    Chapter 4 - Communication Essentials: Personal Style

    04-01 - Personality Preferences (20 min.)

    04-02 - MBTI Cognitive Functions (11 min.) Quiz

    04-03 - Mindset (12 min.) Quiz

    04-04 - Emotional Intelligence (14 min.) Quiz

    Chapter 5 - Communication Essentials: Listening

    05-01 - Active, Passive & Distracted Listening (17 min.) Quiz

    Chapter 6 - Communication Essentials: Ask

    06-01 - Questioning Introduction (9 min.)

    06-02 - Powerful Questioning Structures (21 min.) Quiz

    Chapter 7 - Communication Essentials: Respond

    07-01 - Four Communication Styles (10 min.) Quiz

    07-02 - Communication Derailers (11 min.) Quiz

    Chapter 8 - Communication Essentials: Key Learnings

    08-01 - Key Learnings & Course Overview (10 min.)