Communication Essentials For Team Members and Leaders of Cross-Functional Teams Course

Anita Csoma

Communication Essentials for Team Members and Leaders of Cross-Functional Teams is a comprehensive course designed to improve communication skills critical to success in the Energy Industry. Participants will explore trust-building, personal communication styles based on the Myers-Briggs framework, and the impact of mindset and emotional intelligence. The course emphasizes practical skills such as active listening, effective questioning, and assertive responding to foster cooperation and partnership across diverse teams. Learners will also understand how communication influences productivity, team dynamics, and executive presence. Assignments and quizzes encourage self-reflection and application to real workplace scenarios, ensuring meaningful development.Read more...

Who Should Take This Course
• Professionals in the Energy Industry
• Leaders aiming to improve communication
• Team members in cross-functional settings
• Individuals seeking self-awareness in communication

What You Will Learn
• Build and enhance trust in teams
• Recognize and adapt communication styles
• Improve assertiveness and response techniques
• Develop active listening and questioning skills

Why This Course Works
• Reduce miscommunication costs and delays
• Boost team productivity and project delivery
• Increase employee confidence and satisfaction
• Enhance executive presence and career opportunities

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Course contents

    Chapter 2 - Effective Communication: Impacts

    02-01 - Impacts On Business & Employees (5 min.) Quiz

    02-02 - Impacts On Executive Presence (11 min.) Quiz

    Chapter 3 - Communication Essentials: Trust

    03-01 - Trust In the Work Environment (18 min.) Quiz

    03-02 - Putting It Into Practice (2 min.)

    03-03 - Trust In A Team (5 min.)

    Chapter 4 - Communication Essentials: Personal Style

    04-01 - Personality Preferences (20 min.)

    04-02 - MBTI Cognitive Functions (11 min.) Quiz

    04-03 - Mindset (12 min.) Quiz

    04-04 - Emotional Intelligence (14 min.) Quiz

    Chapter 5 - Communication Essentials: Listening

    05-01 - Active, Passive & Distracted Listening (17 min.) Quiz

    Chapter 6 - Communication Essentials: Ask

    06-01 - Questioning Introduction (9 min.)

    06-02 - Powerful Questioning Structures (21 min.) Quiz

    Chapter 7 - Communication Essentials: Respond

    07-01 - Four Communication Styles (10 min.) Quiz

    07-02 - Communication Derailers (11 min.) Quiz

    Chapter 8 - Communication Essentials: Key Learnings

    08-01 - Key Learnings & Course Overview (10 min.)