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Chapter 1 - The Nature of Conflicts
1.00 Course Intro
(7 min.)
Sample Lesson
1.01 The Nature of Conflicts (8 min.)
Quiz: 1.01 The Nature of Conflicts
1.02 Finding the Root Cause: The Coherence Trap (15 min.)
Quiz: 1.02 Finding the Root Cause: The Coherence Trap
1.03 Understanding the Impact of Complexity (8 min.)
Quiz: 1.03 Understanding the Impact of Complexity
1.04 Why Conflicts are not Negotiations (9 min.)
Quiz: 1.04 Why Conflicts are not Negotiations
Chapter 2 - Some Science on Complex Conflicts
2.01 The Theory: Nonlinear Dynamical Systems (12 min.)
Quiz: 2.01 The Theory: Nonlinear Dynamical Systems
2.02 The Power of Agent-Based Modelling (8 min.)
Quiz: 2.02 The Power of Agent-Based Modelling
2.03 Design Thinking Like an Engineer (11 min.)
Quiz: 2.03 Design Thinking Like an Engineer
2.04 The Seven Principles of Focal Thinking (8 min.)
Quiz: 2.04 The Seven Principles of Focal Thinking
Chapter 3 - The Focal Thinking Process
3.01 Why We Are The Obstacle (8 min.)
Quiz: 3.01 Why We Are The Obstacle
3.02 Managing Conflicts by Key Moments (11 min.)
Quiz: 3.02 Managing Conflicts by Key Moments
3.03 Change the Interactions (7 min.)
Quiz: 3.03 Change the Interactions
3.04 How to be Persuasive in Conflicts (12 min.)
Quiz: 3.04 How to be Persuasive in Conflicts
Chapter 4 - Navigating Your Office Environment
4.01 Roadblocks at the Office (6 min.)
Quiz: 4.01 Roadblocks at the Office
4.02 How To Use Organizational Change Management (6 min.)
Quiz: 4.02 How To Use Organizational Change Management
4.03 A Practical Roadmap to Collaborative Decision Making (8 min.)
Quiz: 4.03 A Practical Roadmap to Collaborative Decision Making
4.04 How to Stay Resilient for the Long Term (8 min.)
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Megaproject Conflicts: Hard Science on Handling the Human Element
/ Chapter 1 - The Nature of Conflicts
Lesson 1.00 Course Intro
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